Source: https://airclub.pl/train-tickets/faq
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(22) 829 95 00
Email: info@airclub.pl

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Air tickets - Faq

Price of air ticket

What influences the price of air ticket?

The price of air ticket is influenced by few important factors:

  • promotion offer (on one hand it provides better price, on the other - it limits the possibility of changes in the journey)
  • time of making reservation and ticket issue (the earlier reservation is made the bigger possibility of receiving lower price)
  • period of stay (the most expensive are those tickets for 1-2 days in the middle of the week, cheaper are those for stays till the first Sunday or for 7-14 day journeys)
  • airline (if the journey is operated by one airline the ticket is cheaper, in comparison to the price of the journey operated by 2 or more airlines)

Does the price include return ticket?

Yes, in most cases the price include return ticket. However, it depends on reservation class and conditions of ticket issue. One way tickets are indicated by OW code (One Way).

Can I purchase a ticket for flight for tomorrow?

Yes, in such cases we suggest contact with our office.

Can I make payment with bank transfer?

Yes, such form of payment is recommended for our regular clients. After payment, the confirmation of bank transfer should be sent to our reservation department to issue the ticket. The ticket will be issued after receiving money into our bank account.

Returns and cancellations

Can I cancel my booking and return ticket?

You can cancel the booking without any costs before ticket issue. After ticket is issued the passenger has to bear cancellation costs – in some cases these are even costs of whole ticket. Therefore we always ask our clients to check ticket data during ticket collection.

Can I purchase ticket without fixed return date or with the possibility of its change?

Yes, Air Club offers tickets for open return (without fixed return date), with the possibility of change the return date and without any changes as well.

Can I correct mistakes in my surname/name?

There is such possibility to correct up to 3 letters in name and surname of the passenger allowed by the airline. Change of more than 3 errors implicate ticket cancellation and new ticket issue, which in some cases may be charged (as mentioned e.g. in promotion conditions)

Other

Can I book a promotion ticket for flight to Poland (journey starting abroad and flight to Poland) e.g. New York – Warsaw?

Unfortunately special fares are published for certain flights and they concern flight from Poland with return to Poland. To obtain the most attractive price you should contact regional offices in desired country (e.g. for flight from New York to Warsaw the cheapest promotion ticket can be purchased in the USA).

Can you place me on the wait list?

Yes, in most cases there is such possibility. However, to make sure, we suggest contact with one of our ticket agents.

Is it necessary to hold a passport for domestic flights?

It is not required to hold a passport while travelling on the territory of Poland.

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Contact us

We will be happy to answer any questions you may have on our services.

(22) 829 95 00
Mon-Fri:  8-18   Sat:  10-15
87, Grzybowska Street 00-844 Warsaw, Poland

PLEASE NOTE: Our new address as of October 8th, 2018: 87, Grzybowska Street, 00-844 Warsaw

© Air Club Centrum Podróży Sp. z o.o. [Ltd.]
All rights reserved.

(22) 829 95 00
Mon-Fri:  8-18   Sat:  10-15
87, Grzybowska Street 00-844 Warsaw, Poland

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